GENERAL TERMS AND CONDITIONS OF BUSINESS
These General Terms and Conditions (hereinafter: General Terms and Conditions) apply to the VISIMPEX-HUNGARY limited liability trading company (registered office: 9027 Győr, Kőrisfa utca 3., tax number: 11463645-2-08, commercial registration number entered by the company in the commercial register) . Registration Court of the Győr Court: 08-09-006280, represented by the managing director Dezső Kosár, hereinafter: Seller) and the customer who uses the commercial services provided by him (hereinafter: Customer), contains the rights and obligations. (Seller and customer together hereinafter: parties).
In any case, these General Terms and Conditions apply exclusively to our deliveries - in addition to the provisions of the relevant legislation, to the extent that these are legally permissible. Different or supplementary demands and other contractual conditions of the customer will not be taken into account without an express and binding declaration from the seller.
Any deviation from these terms and conditions is only valid if acknowledged in writing by the managing director or the managing director on behalf of the seller.
1. General information, conclusion of contract between the parties
1.1. We send our offers with the express exclusion of the binding nature of the offer, based on a specific order; the conclusion of the contract requires the customer's express written acceptance of the order by the seller.
1.2. Our prices are subject to general sales tax in accordance with applicable legislation. Our prices do not include the flat rate for packaging and are based on collection from the seller's headquarters; the costs associated with delivery are based on Chapter 2 of these General Terms and Conditions.
1.3. Compliance with the performance deadlines agreed in the concluded contracts is a prerequisite for the timely delivery of raw materials in the correct quantities by our suppliers. In the event of a delay in delivery due to obstacles in the supply of raw materials, the customer will be informed of this circumstance immediately. If the delivery fails completely for the above-mentioned reason, the customer will be refunded the consideration paid. We exclude any further liability on the part of the seller for damages resulting from delivery delays/failures due to late or inadequate supply of raw materials.
1.4. The seller operates exclusively in wholesale trade and therefore only supplies sole traders with a trade license and companies registered with the commercial court.
2. Delivery obligation and delivery times
2.1 Delivery is free for orders over EUR 2,000. This does not apply to oversized goods that are longer than 3.00 m and to solar profiles that exceed 3.00 m in length. In these cases we calculate the delivery costs based on the cheapest offer from the delivery company and this must be accepted by the customer.
2.2 There is of course the possibility of personnel taking over the goods (EXW). In this case we do not charge any delivery costs.
2.3 In case of express delivery, the customer must pay the express delivery surcharge. This surcharge is the difference between the standard delivery fee and the fee of the shipping company that performs the express delivery.
3. Packaging fee
3.1. A packaging fee applies for prepared orders. The packaging fee is EUR 5.00.
3.2. The packaging flat rate applies to all orders, regardless of the type and time of delivery.
4. Fulfillment and transfer of risk of damage
4.1. Our deliveries are made exclusively at the customer’s risk. Unless otherwise agreed, the risk of damage passes to the customer at the latest when the goods are handed over by the seller or a third party commissioned by him to the freight forwarder, freight carrier or the person otherwise responsible for the handover. If the delivery/shipping of the goods is the responsibility of the seller or the seller fulfills certain obligations of the customer upon receipt of the goods or the seller assumes the costs of delivery, the risk of damage passes to the customer when the goods are handed over to the participant. The seller will only take out insurance for the delivery at the request and expense of the customer.
4.2. If the goods are accepted by the customer personally or by a representative, the risk of damage passes to the customer at the start of loading. In the former case, the customer is obliged to take the necessary measures for safe and professional loading and unloading. If the seller is involved in loading and unloading, this is done exclusively on behalf of the customer and at his responsibility and risk. The seller is not liable for damage caused by unsafe or improper loading and unloading of the goods. The customer is obliged to fully indemnify the seller from all claims resulting from the person commissioned by the customer to carry the goods violating the rules of transport (e.g. delivery of goods).
4.3. To assert claims for damage during transport (carriage/shipping), the customer must contact the carrier or, taking into account the relevant deadlines, must contact the carrier directly, in which case a copy of the notification will be sent to the seller at the same time must.
4.4. If the customer defaults on payment, the risk of damage is transferred by sending a delivery notice stating the willingness to perform.
5. Warranty/Liability
5.1. The seller guarantees that its products comply with the specifications (properties) described in the product data sheets as well as the technical and formal requirements described in the DIN standard. These properties are customary properties of a high-quality product within the meaning of Section 288 of the German Civil Code (BGB). The seller is only obliged to deliver goods with properties that deviate from the product data sheets if the deviation has been acknowledged in writing by the managing director or the operations manager on behalf of the seller. Any information or advice provided by, on the basis of or in connection with the product data sheets corresponds to our previous experience and best knowledge.
5.2. The customer is obliged to inspect the goods immediately after delivery. Any warranty claim can only be made in writing within 8 (calendar) days after handover, immediately after discovery, stating the name of the defect discovered and the warranty claim to be asserted. If the former is missing, the goods are deemed to have been received. In the event of a warranty claim, the Customer is obliged to provide the Seller with a sample of the goods in question so that it can be examined by an independent expert and compared with a sample from a specific shipment kept by the Seller and with the Binding Product Data Sheet. If the sample affected by the warranty claim differs from the sample retained by the seller from the respective delivery for reasons that can be attributed to improper transport, handling or storage, a warranty claim cannot be asserted against the seller. After the goods have been delivered - and the risk of damage has passed - the goods will be transported, handled and handled professionally. With regard to storage, the burden of proof lies with the customer.
5.3. In the event of a justified warranty claim, the seller will provide replacement. If the seller has not made the replacement delivery or has not made the replacement delivery within the period corresponding to this obligation without causing significant inconvenience to the customer, the customer can, at his discretion, request a reasonable price reduction or withdraw from the contract. Cancellation due to an insignificant error is not possible.
5.4. Any warranty claim against the seller expires within one year, starting with delivery of the goods. If the delivered goods are used in the usual manner known to us in the context of the construction of a building/structure and the defect in the goods leads to a defect in this system or to an injury to life, limb and injury to integrity or health applies instead the one-year limitation period, the relevant legal regulations.
5.5. In the event of defective performance, any claims for damages against the seller not expressly stated in these terms and conditions are excluded. Limitation of liability for intentional damage or damage caused by gross negligence, or it does not apply to damage to life, physical integrity or health of people. Our liability for damage is intentional or intentional. With the exception of cases of gross negligence and injury to life, body or health, compensation is limited to compensation for foreseeable damage resulting directly from the nature of the contract, the maximum amount of which is not more than Consideration of the delivery in question.
6. Retention of title
6.1. The delivered goods remain the property of the seller until the customer has settled all claims arising from the seller's legal relationship with the customer.
6.2. The customer is permitted to resell the reserved goods as part of his normal business activities. Products pledged by the customer that are subject to retention of title or transfers by way of security as well as other ownership provisions of the seller are inadmissible and void. If the goods are resold in the ordinary course of business, the customer assigns the resulting claim to the seller by accepting these terms and conditions.
6.3. The customer is obliged to treat the reserved goods with care.
6.4. In the event of behavior contrary to the contract - in particular late payment - the seller can withdraw from the contract and demand the return of the goods in their unchanged condition.
7. Prices, discounts, payment terms
7.1. The list prices of the products we sell and the individual, discounted prices as agreed (In order to increase the competitiveness of our regular customers, we grant a discount on our list prices in accordance with the total monthly sales achieved. With regard to the individual prices, the following applies: Our regional sales representative will be happy to provide information or our central customer service.) at www.visimpex.hu. They are available in our online shop on the website visimpex.hu, can be viewed after logging in and can also be downloaded in xls file format.
7.2. For our new customers, the purchase price for fasteners is paid on a pro forma basis. Of course, we offer our regular customers the option of paying by bank transfer.
7.3. In the event of late payment, the customer is obliged to pay default interest amounting to twice the current central bank base interest rate.
7.4. If a customer defaults on a payment obligation, the seller is entitled to demand payment of all of the customer's debts that are not yet due. Offsetting against the customer's claims against the seller is only possible if these have been recognized by the seller or have been legally established. The former also applies to non-monetary payment obligations towards the seller: e.g. retention of the goods in return for asserting a claim is only possible in the event of the seller's acknowledgment or a legally binding decision in this regard.
7.5. For our advertised special offers, the prices in the promotional publication are exclusive prices and cannot be combined with other discounts!
8. Different regulations for solar structures
8.1. In all cases in which the customer's order involves a solar support structure, the contractual conditions apply with the deviations contained in this Section 8.
8.2. Based on the customer's request, the seller prepares a price offer, provided that the customer has provided the following information:
Photos and dimensions of the installation site;
the size and number of solar panels to be installed.
Based on the information provided by the Customer, the Seller prepares an accurate price offer and guarantees that the amount according to the price offer includes the cost of all auxiliary materials necessary for the assembly of the supporting structure provided by the Seller. The Seller excludes its responsibility for the provision of additional materials, the need for which arises from the inaccuracy of the information provided by the Customer and the Customer did not request the creation of a security reserve in the order. The customer is obliged to pay the consideration for these additional materials in addition to the price stated in the offer.
8.3. The customer is obliged to immediately return the product handed over to him by the seller - Section 5.2 of these General Terms and Conditions. in accordance with point - 5 to check and ensure that the quantity and quality of the delivered product is sufficient. If this inspection reveals a defect in quantity or quality (“wrong delivery”) and the customer informs the seller of this immediately, the seller undertakes to compensate for the defect within 3 working days at its own expense. The seller excludes any liability for damages resulting from incorrect delivery.
8.4. The seller does not participate in the measurement of the location of the solar support structures, in the installation and commissioning of the product, as well as in related construction work, and excludes any liability for possible damage resulting from the inaccuracy of the on-site measurement or the provision of incorrect data.
8.5. The Seller, together with the Product, hands over the informative descriptions of the Product, the documents relating to the assembly of the Product certifying its technical conformity, as well as the warranty and guarantee conditions.
8.6. The price offer and the technical portfolio were prepared based on the materials sent to us.
Before installation, the stability of the substructure must be checked to see whether it is suitable for bearing the additional loads of the solar system, or the owner of the building must declare this.
9. Final provisions
9.1. Hungarian law applies to these general terms and conditions and the entire legal relationship between the seller and the customer.
9.2. In all cases, the seller endeavors to resolve disputes arising from business relationships amicably and to the mutual satisfaction of the contracting parties.
9.3. The Győr District Court or the Győr Appeal Court has exclusive jurisdiction to decide on claims arising from these terms and conditions or from the entire legal relationship between the seller and the customer.
9.4. The partial invalidity of these terms and conditions does not affect the validity of the provisions not affected by the ineffectiveness.
USING THE WEB STORE:
Visimpex-Hungary Kft. is active in wholesale. Only companies registered with the commercial court and sole proprietors with a trade license can shop in our online shop.
The purchase requires registration.
1. Registration, login
1.1 Log in as a new user
If you are not yet a registered user, click the Register button! Fill out the data fields required for the registration request! Our colleagues will contact you shortly to review your request. If the request is accepted, we will send you a link by email. Clicking on the link activates the created account.
1.2 Log in as a registered user
If you are a returning customer and your email address is already recorded in our database, a password reminder is required. Click Sign in and then click the Forgotten Password button! An automatically generated password will be sent to the email address provided within a few minutes. After successful registration, the password can be changed in the “My Account” menu.
2. Product selection
Select the product you are looking for by clicking on the Products menu item. To narrow down the results, select from the product categories or use the filters under Advanced Search! By clicking on the photo/name of the product you are looking for, you can view the detailed product description, size selection and net sales price. It also shows whether the product is in stock or can be ordered (not in stock). but available). You can view the product range as well as public list prices and special offers without registering. However, as a logged in user, you can view the discounted price of the products set out in the individual agreement (if previously set) and can mark items as favorites by clicking on the star icon. The products marked in this way can be viewed in the My Account Favorites menu item.
3. Add a product to your shopping cart
Enter the quantity you would like to order in the “Quantity” field next to the product you are looking for! By clicking on the shopping cart icon, the product is added to the shopping cart. Multiple sizes can be added to the shopping cart at the same time if you fill in the quantity fields and then click on the shopping cart symbol in one of the rows.
4. Shopping cart
The contents of the shopping cart can be viewed by clicking on the green box in the upper right corner. In the shopping cart you can check the products that you have placed in the shopping cart again. The X button can be used to change the quantity of products or delete them completely. You can add a comment to a specific product by clicking the pencil icon in the Comment column. When you make changes, always click the “Update Cart” button to save them! By clicking on the “Save shopping cart” button, the compiled shopping cart can be saved, making it easier to reorder later. The saved shopping cart can be viewed under the My Account Saved Carts menu item.
5. Submit order
To order the finished shopping cart, click on the “Proceed to payment” button! Check the billing details, payment method, delivery method, delivery time and delivery address. If necessary, you can add a comment about the order in the “Comment” section. The prices displayed in the online store are informative, so we only provide informative information about the net purchase amount, delivery fee, amount of VAT and gross total amount, which is not considered a final offer. After accepting the general terms and conditions, you can complete your order using the “Send order” button, i.e. H. a paid order. Within a few minutes we will send an automatic confirmation email that the order has been received. Attention, the quantities and total quantities confirmed in the order are informative and may change depending on current stocks and packaging units! Our customer service will inform you of a significant discrepancy after the order has been processed.
6. Own account
As a logged in user, you can view and change your personal data, billing and delivery address and change your password in the “My Account Profile” menu item. You can view the products that you have previously marked as favorites in the My Account Favorites menu item. The current shopping cart is also available under “My Account” in the “Shopping Cart” menu item. If you have previously saved your shopping cart(s), you can view it under the menu item “Saved carts”. The My Previous Orders menu item is an aggregated, non-itemized list of your previous purchases as of January 1st, 2022. Billing includes all invoices, not just orders in the online shop.